Site OS
Website owner
Manage your website and its owner controls. Ownership sets the site context.
Security at LumeFrost
Trust is built
in the boundaries.
Authentication, scoped authorization, audit records, file safety controls and explicit support handoffs are part of the current beta security model.
IdentityWho can sign in
ScopeWhere they can act
RecordsWhat happened
Current beta controls
Not a certification claim
Separate identities. Clear responsibilities.
The right access
to the right context.
Owner, invited admin and customer identities stay distinct, with scoped app access and clear workspace boundaries. Support access follows its authorized scope and is auditable.
The website
Website member
Use a member account and permitted pages. Membership does not grant site administration.
Staff OS
LumeFrost employee
Use assigned tools and approved support context. A customer login does not grant employee access.
Operator workspace
Platform operator
Handle privileged platform-wide work through separate authority and safeguards.
Responsible reportingSomething doesn’t
Something doesn’t
look right?
Use Contact with the Security topic. Explain the affected area and the behavior without exposing another customer’s information.
Report a security concern